Help centre
Loans and repayments
What you can borrow, what it costs in naira, and how to repay early.
How much can I borrow?
Against savings: up to 70% of the deposit, immediately, at 3.5% a month. For a working capital loan: up to ₦5,000,000 depending on six months of business account turnover.
How do I know what a loan will really cost me?
The total repayable in naira — interest, management fee and insurance together — is shown on the screen where you accept the loan, before you accept it. That is a published commitment, not a feature. See reading a loan offer.
Is there a penalty for repaying early?
No. Interest is charged only for the months you actually used the money, and the hold on a savings-backed loan is released the same day you repay.
I am going to miss a repayment. What should I do?
Call us before the date, on 0814 296 1654. We can usually restructure. A missed payment attracts a 1% penalty on the overdue amount and is reported to the credit bureaux, which affects your ability to borrow anywhere. Telling us early almost always costs less than not.
Did that not answer it?
Call the lending team, 8am–5pm Monday to Friday — 0814 296 1654. If something has actually gone wrong rather than being unclear, raise a complaint instead: you get a reference number immediately and a resolution inside 14 working days.
Security
We will never ask for your PIN, your OTP or your password
Not on the phone, not in chat, not by email, and not by anybody claiming to be from the bank or the CBN.