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Agent banking

Turn your shop into a bank branch.

Serve your community, and earn on every deposit, withdrawal and account you open. The terminal and the training cost you nothing.

Apply to be an agentSee what agents earn

₦180,000average monthly commission, across 2025

What agents earn

The average, and the quarter who earn less than it

Because an average on its own is how somebody ends up spending ₦50,000 on float for a shop that does not have the footfall.

₦320,000
The top quarter earned above this
₦180,000
The average agent earned this
₦70,000
The bottom quarter earned below this

Commission earned across 2025, per active agent per month. The difference between the top and the bottom is almost entirely footfall and how many hours the shop is open — this is not a passive income.

What you earn on each transaction

Cash deposit
Of the amount, capped at ₦200 per transaction
0.5%
Cash withdrawal
Of the amount, capped at ₦250 per transaction
0.6%
Account opened
Per account, paid once it is funded
₦500
Bill payment
Per transaction
₦50
Loan referral that draws down
Of the amount advanced
0.25%
BVN enrolment
Per enrolment completed
₦200

Getting started

Seven days from applying to trading

Most of that week is us visiting the shop and training you. The part you do takes about ten minutes.

  1. 1

    Apply online, in about ten minutes

    Your details, your shop, your guarantor. You can save it and come back if you need to fetch a document.

  2. 2

    We visit the shop

    Within five working days. The officer is checking the location and the footfall, not interviewing you.

  3. 3

    Two days of training

    How the terminal works, how to spot a fraud attempt, and what to do when something goes wrong. Free, and it is the part that protects you.

  4. 4

    Terminal, signage and float account

    The POS is ours, on loan, and we replace it if it fails. Fund your float and you can trade the same day.

The agent app

You can see every naira as you earn it.

Your float, your commission as it accrues, and every transaction you have put through the terminal today. Not a statement at the end of the month.

Apply to be an agentGet the app

Mama Ngozi Stores

Float available
₦148,600
₦42,180
Commission this week
137
Transactions

Commission, last 8 weeks

Paid every MondayNext: 10 Aug

Today

Withdrawal · Adaeze U.₦20,000 · commission ₦120+₦120
Account opened · Musa B.Funded · commission ₦500+₦500

What you need

Six things, and all six are checked

Stated in full so you know before you apply, rather than after a visit.

  • 1

    A shop that locks

    A fixed kiosk, container or shop — not a table, a wheelbarrow or the boot of a car. You need somewhere a terminal and cash can be secured overnight.

  • 2

    Six months at the same address

    The people who use you have to be able to find you again. A location you have just moved into is the single strongest predictor of an agent who stops trading.

  • 3

    A CAC business name

    Registration in the name you trade under. If you do not have one, we can register it for ₦18,000 and you can apply while it is being processed.

  • 4

    Your BVN, NIN and a valid ID

    The CBN requires all three for anybody handling cash on a bank’s behalf.

  • 5

    ₦50,000 of opening float

    Your own money, and it stays yours. It is what you pay withdrawals out of, and it comes back when you stop.

  • 6

    One guarantor

    Somebody with a verifiable address who will vouch for you. A fellow trader, a landlord or an association executive is fine.

Float

The one thing new agents get wrong

It is not a fee and it is not a bond. It is your own money, and it stays yours — but how it moves surprises people, so here it is in full.

It is your own cash and your own account balance, used to serve customers. When somebody withdraws ₦20,000, you hand over your ₦20,000 in cash and their ₦20,000 lands in your account. When somebody deposits, it goes the other way. Your total never changes — only the mix of cash and balance does.

No. It is not a fee, a deposit or a bond. It is your money, it sits in your own account, it earns interest at 10% a year, and you can take it out on the day you stop being an agent.

You cannot pay out a withdrawal until you top up, which you do at any Citadele branch, from another agent, or from your own bank. Deposits still work — they build your cash back up. Most agents settle around ₦150,000 of float once they are busy.

Every Monday, into your own account, for the week before. The app shows commission accruing as you earn it, so you can check it any day rather than waiting to be told.
You start with ₦50,000 of floatIt earns 10% a year while it sits there, and you take it back when you stop.
Apply to be an agent

Licensed by the CBN · Deposits insured by NDIC

Ten minutes to apply. Seven days to your first commission.

No fee to apply, no charge for the terminal, and no cost for the training. The only money you put in is your own float, and that stays yours.

Apply to be an agentTalk to someone first