An agent is a shop owner in your area who is registered with us, carries a terminal, and handles cash on our behalf. There are about 1,900 of them across 28 states.
What an agent can do
- Take cash in and credit your account immediately.
- Pay cash out against your account, up to ₦100,000 a day.
- Open a tier 1 account for somebody with no smartphone.
- Start a PIN reset, which you complete with a code we send you.
- Print a mini-statement.
What an agent cannot do
- Ask for your PIN. Ever, for any reason. You type it yourself on the terminal.
- Charge you more than the published fee. Cash out is ₦100 flat under ₦20,000.
- Approve a loan.